Product images are one of the most important features that will increase your sales and overall revenue. Here’s why…
Years ago, I was a Planogram team member for a Target. My whole job was to influence the customer’s purchase decisions by placing and displaying products in a certain way. From signage to posters, display shelves and in-store advertising, Target put the utmost care and attention to how products are shown to customers. This tactic is used in all major brick-and-mortar retailers throughout the world, as well as in the e-commerce market.
Image Manpulation Features and Tools
In the e-commerce world, we use product images to influence our customers. Due to their inability to touch, smell, see, and hold a product like you would at a physical retailer, image is the only way an online customer can interact with your product. Because of this limitation, it’s important to make sure your e-commerce solutions software provides a variety of appropriate features and tools that will make your product images standout. eMerchants need to make-up for the absence of the real world purchase by giving them every angle and zoom they could possibly want from a product image.
Quality and Size
The size and quality of the image have a direct correlation to how the buyer sees the product. For example, if you are selling chocolate, a hi-def, crisp image of a chocolate will help give the buyer a feel of freshness, quality ingredients, and value. Small blurry pictures will make the buyer feel the chocolates are stale, untasty, and boring.
Make sure online shoppers can enlarge the product image they’d like to see.
Naturally, a high quality image have a much higher influence to the buyer than smaller low quality product images. Therefore, make sure the e-commerce software you are using have options to show large, hi-def quality images. It should provide ways for you to organize your products, display thumbnails, and let your customers see enlarged high resolution product images.
Say you have a very simple product, such as a book. Do we put on a gleaming photo of the book and consider it done? No. You want to have different ways for your customers to see your product. Just like in the physical world, you want your e-commerce software to offer options to have multipe image perspective of your product. A good way to show off the many perspectives of your book is to have photos for front cover, back cover, and numerous inside pages. If you are to sell clothing, you should have three or more photos showing the front, back, and side. It will also be helpful to let the customer see different colors. Bottom line: always give your customers multiple perspectives to see the product in order to simulate reality. The e-commerce software you are using should have features to let you display different perspectives of your product.
In order to push the limit on simulating reality, we use technology to add features such as rotation, zoom and magnification. For example, if you are to sell electronics such as a laptop or camera, an image rotation will be helpful.
Zooming in let’s the customer see product details.
If you are to sell clothing, magnification will be perfect so it can show the fabric in detail. Other options such as side by side comparison would also be ideal in a clothing e-commerce site. The bottom line is to recreate the shopping experience as if the customer is at the retail store physically.
We list below some minimal image manipulation features your e-commerce software should provide:
- Supports image magnify, zoom, lightbox, and enlarge
- Generates thumbnails and catalog page images automatically
- Ability to resize product images on the fly
- Control image placement on product and catalog pages
- Create photo galleries
- Display / hide images with a mouse click
Because you have many high quality product images and image manipulation features, you need to make sure your e-commerce hosting solution can serve data fast. The options available out there is Virtual hosting vs Dedicated hosting.
Most small to medium-sized sites use virtual hosting, where a number of Web sites reside on the same server. Large and/or busy sites usually can’t share server space because the volume of Web traffic from many sites would quickly overwhelm the server. If your current hosting solution contacts you about your wesite being too busy, look for an e-commerce solution that offers dedicated hosting.
E-commerce is serious business with heavy hitting competitors so you need every advantage in encouraging your customers to purchase. One of the best ways is to provide image features that can help your customers see the product. Make sure the e-commerce software you are using has the appropriate tools and features to show off your specific product line. By using your e-commerce software’s image manipulation tools, you can fully engage your users to see and feel your product, leading to increased revenue and profit for your company.