2014 Shopping Cart Elite Review

The Good ShoppingCartElite is a great solution that is packed with extra features like ERP, CRM, SEO, Financials and Cross Channel Marketing. Their software can help you build, manage, and profit with your online store. ShoppingCartElite is different than most other carts as your store is managed through a windows-based…

Review Overview

Security ( PCI / PA DSS Compliant ) - 8
Ease-of-Use - 7
Customer Support - 9
Marketing Features / Features - 9
Search Engine Friendliness - 9
Level of Customization - 9
Overall Value - 9
Design Features / Templates - 6
Social Media / Social Commerce Intergration - 10
Mobile Commerce Intergration - 3
Scaleability - 10

8.1

It's worth it

ShoppingCartElite is a competitive option that delivers an outstanding shopping cart solution and a pleasant, assisted user experience. While they don't have some add-ons like a mobile app, the live by the philosophy that they'll do the best with your shopping cart and leave add-ons like Mobile Apps up to… the Mobile App experts.

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User Rating: 2.21 ( 44 votes)
8

The Good

ShoppingCartElite is a great solution that is packed with extra features like ERP, CRM, SEO, Financials and Cross Channel Marketing. Their software can help you build, manage, and profit with your online store. ShoppingCartElite is different than most other carts as your store is managed through a windows-based download. However, we found this set-up very easy-to-use and felt it was an overall positive experience.

The Bad

The professionally designed template choices offered thru ShoppingCartElite are very limited. Also, because they focus their concentration on features that deal specifically with your shopping cart, they don’t offer some extras like having a mobile app.

Cool Features

Online merchants will enjoy some very unique, up-to-date features that may be hard to find with other eCommerce solutions. For example, they’ve already made the adjustments needed for the Google Panda update. They’ve also recently added a new feature called Blog Poster, which automatically builds one-way backlinks and drives traffic to your store all on its own.

To Sum it Up

ShoppingCartElite is a competitive option that delivers an outstanding shopping cart solution and a pleasant, assisted user experience. While they don’t have some add-ons like a mobile app, the live by the philosophy that they’ll do the best with your shopping cart and leave add-ons like Mobile Apps up to… the Mobile App experts.

Zippy Carts Expert Review of ShoppingCartElite

Store Set-up /Designs

shoppingcarteliteShoppingCartElite offers such personalized assistance that there is little to worry about when setting up of your cart… this is one of the rare cases in which they assist you through most of the setup! They will schedule a personal conference call so you can start the process. In this call, you’ll get a full walk-through of their features with easy-to-understand instruction for adding personal or business information. They will even design a template for you so that you can get your store up and profitable as soon as possible. Once your store has been set-up, it’s conveniently controlled thru a user-friendly wizard. That’s pretty painless when compared to the hundreds of other solutions on the market.

ShoppingCartElite gives online merchants a single, well-built master template which can be upgraded into different custom designs. Once a store is setup, you simply change the colors, header, main background, banner, background color and you’re done. If you’d like to go back in and do future customizations, you can change every aspect of the design from HTML, CSS, images, borders, to colors. Of course, this level of customization requires technical knowledge or extra funds to hire a designer.

SEO / Marketing

examplecartOne of the great things about ShoppingCartElite is the focus on search engine optimization (SEO). Any store owner looking to succeed online must factor in SEO to be successful and there are a lot of search optimization features built directly into ShoppingCartElite. Their SEO tools have the power to calculate keyword density, generate search engine friendly synonyms, spin text, and optimize content.

ZippyCart feels that one of the best SEO tools that ShoppingCartElite offers is the Visitor Generated SEO pages. This feature automatically generates an SEO friendly page, based on unique search terms used by an online shopper. We loved how this tool creates pages on the fly, using never before used keywords.

They also have free marketing applications that allow your products to syndicate automatically to eBay, Amazon, Google Shopping, The Find, and Bing Shopping.

Security

ordersearchShoppingCartElite is PCI compliant and features CISP protection to protect all credit card data. All pages use a Secure Socket Layer (SSL) encryption preventing eavesdropping, tampering, and message forgery by encrypting internet activity.

They have also blocked off access to anyone trying to access the servers unless they have been routed through a special DNS proxy layer between the servers and the visitors. This unique virtual firewall proxy will detect suspicious activity and either allow or deny access to the servers.

Back office employees can have their own unique login and you can assign security roles on who can access what feature and who can control what parts of each application. With ShoppingCartElite’s unique control, you can record employee screen shots, further protecting your business from malicious activity (such as stolen credit card or customer data) and improve worker productivity by seeing what they do all day.

Product / Store Management

neworderOnline merchants will save time with ShoppingCartElite tools such as Price Control, produces a report and can even automatically adjust your prices to be the lowest without going below cost. This technology is similar to that which is used by Amazon, Walmart and Target and automatically goes out to the web and compares your products to other sellers.

Also ShoppingCartElite works perfectly for those of you with membership requirements or offer a SAAS.

The administration panel is robust, with an intuitive CRM system helping you keep track of your customer relations and financials. Everything from inventory, Support Desk, Returns, Manufacturing Workflows, and Warehousing is included in the back office.

Customer Service

ShoppingCartElite’s basic level of customer support is free can be contacted by phone, Skype chat or email. There are several additional levels of support that can be purchased, as well. These priority levels include extras like text message support, marketing consulting and developer support. Listed below are the basic support options and times.

Standard Support:
Contact support by phone: 9am – 5pm EST for phone based support
Contact support by chat: 9am-5pm EST for Skype assistance
Submit a ticket: email support is available 24/7/365 with replies in less than 24 hours
Tech Support: same day appointment

The ZippyCart team didn’t like that online merchants are so limited with the basic plan (4 hours of phone support a month) and required to purchase a spendy upgrade for extended customer service needs but, we also realize that ShoppingCartElite upgrades offer a level of customer service rarely found with other companies.

Overall Value

ShoppingCartElite offers 6 levels of hosted software packages. Their packages range from “Just Started”, the beginner’s package which rings in at $35 a month, to “Dedicated Duo”, the elite package that goes on up to $499 a month. The level most marketed at start-up businesses would be the “Professional”, which includes ultra s4 cloud hosting, 25 GB of bandwidth, unlimited images and monthly software updates for about $99 monthly.

ShoppingCartElite is a great option for merchants who don’t mind a future of monthly fees. They offer a robust set of features and option for those who are interested in hosted solutions with exceptional customer service add-ons and an excellent SEO base.

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