Highwire Commerce Customer Reviews: The Highwire Commerce Free Online Store
The Highwire Commerce free online store is a great entry level option for merchants wanting to get started with selling online. Most merchants know Highwire Commerce by their old name, BuyItSellIt, which was recently changed to Highwire Commerce in 2010. ButItSellIt used to offer a very robust free online store, but now as Highwire Commerce they offer the same great features, but only on a testing platform. The Highwire Commerce "FREE" store has all of the same features as their paid solutions, but does not include a secure SSL checkout. Because of this, customers can't actually buy things through your Highwire store unless you can add a few work arounds into the HTML of your product pages. Because of this, most merchants who once used BuyItSellIt as a free online store now use Vendio's free online store, since it does not have any restrictions and provides a feature set that rivals most paid solutions. See what customers have to say about Highwire's free shopping cart solution and why it earned a customer score of 4 out of 5 in the Highwire Commerce customer reviews below.
Highwire Commerce Customer Reviews
From Charity
I really loved BuyItSellIt and have to admit that I'm a little angered by the bait and switch pulled when they changed names to Highwire Commerce. All over their site, they say that they have a free online store, but you can't actually sell anything through the free store. How is it a store if I can't sell anything??
Customer Rating: 1.0
From Kirk S.
I like the free store from Highwire, but had to get a little savvy with the HTML to make it possible to sell online. I now run all my sales through PayPal and can't really manage inventory because of that. Also, I probably lose customers when they click on the Highwire internal shopping cart, since that doesn't actually work in the free store. Still, if you want something free and easy to use, just grab the code to put a PayPal button on your site and put that anywhere you can edit the HTML in your Highwire store.
Customer Rating: 2.0
From Marlene
Going on $8,000 in sales in 7 months! BuyItSellIt is one of the best online store sites around!
Customer Rating: 5.0
From Funky Monkey
I never thought I could be successful with my own store, but BISI has been great for me. The set up and tools provided make setting up a store a snap! Technical support is A+ and you have a helpful and supportive community as well. If you are looking to start your own business BISI is the place.
Customer Rating: 5.0
From Fuller Brush
BuyItSellIt makes it amazingly simple to set up your online store. Beginners can choose from a variety of standard templates. The more experienced can customize the standard templates or design custom templates for a unique look. Setting up your store is simple, but if you get stuck, just post your question on the community forum. Everyone there is friendly and very helpful. I love BISI and recommend it to anyone thinking of opening up an online store.
Customer Rating: 4.5
From "Guest"
I have had my own websites/shopping carts for years, and tried out Buy It Sell It, and their "sister" site, Inkfrog.com on the advice of an eBay rep. Dealing with both sites has been the WORST experience in my life. Their customer service is non-existent. Their BISI "tech" answers support questions with generic answers. This week alone, our stores have been down 3-4 days. Lots of "Mom & Pop" websites seem super happy with their stores. If you are a serious seller and a pro business person, neither of these sites are for you. They lack the fundamental knowledge or skills to run website solutions for professional businesses.
Customer Rating: 1.5
From rachelnine "The Best Out There!"
I was originally with Sparedollar, and migrated over to Inkfrog when they acquired/combined businesses.
This is going to be short and sweet just like me.. hahahahah.
Why use Inkfrog? These are the few things I like, and I use.
Customer support is phenomenal. I get personalized attention, quick, easy responses.
From their "eBay Quick Lister" to their Picture Hosting..all so easy to use. Being able to EDIT LIVE LISTINGS within Inkfrog is amazing! (Also the BULK EDITOR is excellent!)
Globals ROCK!
Great fun, current, professional templates to use.
Log in sessions never time out.
Schedule listings (saves you money you don't have to pay on eBay).
Unlimited photo insertion.. (Image management) by far the best I have ever used.
MULTIPLE eBay ID'S! You can have more then 1 selling ID and you aren't charged!
Auto Emails and Auto Feedback.
Not to mention...the PRICE is unbelievably low and for what you get it's incredible!
Sales Manager and Post Sales Rules
I cannot imagine using any other service. EVERYTHING you need in one convenient location.
Customer Rating: 4.5
From "Better Than Others"
VI migrated to IF with a huge influx of Auctiva refugees. If one considers the almost immediate growth IF experienced and the solutions that were quickly offered to us refugees, all in all I think IF has handled it very well with few problems. While I'm aware that the original IF1 users were not happy with IF2 when it rolled out, having never used IF1, I found IF2 pretty user friendly and the old forums were a great place to get help and make some friends and share experiences and sometimes life in general.
Things have changed, the forums are not as community oriented as they used to be, new changes are being rolled out, things are being worked on in the background but most of the functions still function while some new features being rolled out.
Communication between the site owners and users could be better, live support is sometimes not as helpful as we'd all like, but again, you can go to the forums for assistance as well unless it's a development problem together we usually get through. While feature requests are being made on the forums, again, lack of communication between the site owners and members leaves us wondering if we're being heard or if anyone is reading our requests. Again, my biggest "complaint".
Auctions not launching? Unless there's a problem with ebay, new changes, etc. that error check doesn't catch before you schedule the listing, in almost a year I believe I've had two auctions fail to launch and those were "operator error", my own, easily found by looking at the API error, no rocket science or support tickets required. No fees to schedule the listing for me is a big plus and I don't have to be stuck at the keyboard to make sure my auctions get listed.
All in all, IF, as compared to other third party listing services I've tried, IF meets and most times exceeds my needs although others may have different needs for their particular business model, I'm quite happy and will be staying put. For the price, it's a hard deal to beat.
Customer Rating: 4.0
