The Miva Merchant shopping cart provides an interesting hybrid of both hosted and licensed shopping cart solutions. This is because Miva is not a cart that is hosted by the company, but to use the software customers must choose a host that is already configured to run the Miva software applications. While this may seem like a set back for some, the Miva hosting providers are both affordable and numerous, with hosting costs as low as $5.95 per month. In the Miva Merchant customer reviews below, you'll find that for merchants trying to choose between a hosted shopping cart solution, or hosting the ecommerce software themselves, Miva is a great compromise. With Miva Merchant, you pay a one-time licensing fee as you would with a self-hosted cart, but you get all of the online administration access that comes with a hosted ecommerce solution. This great hybrid combines with a feature set that helps online storefronts earn to their greatest potential. Because of this, the Miva Merchant shopping cart software has earned a customer score of 3.75 out of 5! Read the Miva Merchant customer reviews below to learn more about Miva's ecommerce software products.
The Miva Merchant software is pretty good. It has a nice set of features including a cool meter number from fed ex that helps ensure shipping is correct. It has easy affiliate integration and tracking. My biggest problem with it is that I didn't read the fine print... honestly, I rarely read the fine print. To integrate this thing with Quickbooks, I had to pay an additional $399. That was no good.
Customer Rating: 3.0
Customer service gets a thumbs down, while features get a thumbs up. This software is good for the price, but you get what you pay for. The feature set is really nice, but learning how to use it was extremely hard. I already paid for the product, so I was not about to pay the yearly fee of customer support, and the "free" support stinks. If you are going to get this cart, I suggest paying for the customer support or talking to someone who has already used it.
Customer Rating: 2.5
Once I set up my online store with Miva Merchant, I was selling immediately! The software is easy to use with a nice setup wizard. I had to switch to hosting that was already integrated with Miva, but this was a good switch in the long run since it saved me money and bandwidth is better. All in all, I'm very happy with this purchase!!
Customer Rating: 4.5
This is a great shopping cart, but not totally an ecommerce suite. They offer hosting partners to work with, can process credit cards and such, but ultimately Miva Merchant's main focus is on being a well-rounded shopping cart. Honestly, as a merchant, I prefer something that can just focus on one thing and do that well. Most ecommerce software suites tend to do everything only OK, but Miva really makes an amazing shopping cart. This attention to detail has helped me boost sales and remain confident in this crummy economy.
Customer Rating: 5.0
Miva Merchants greatest advantage is the built in group of developers,
in my opinion. With Miva, you are never locked into a single vendor.
Scott Jordan, CEO and Founder, ScotteVest.com
Volume of transactions it can handle, the ability to customize the look
and functionality and the relatively low cost are great advantages of
Miva Merchant.
Natalie Pechacek, Owner, Babiestravellite.com
I like the customer support and they [Miva Merchant] understand the
importance of keeping a store 'live.' There is also a great support
community. I like that there are so many independent developers that
share a passion for Miva. If a module doesn't exist, and you want it,
there is someone who will create it.
Todd Greene, President and Founder, HeadBlade.com
If you can dream it, then Miva Merchant can build it. I'm serious, they
are amazing.
Marc Kravitz, Owner, PetNetDirect.com
The one thing I know a storefront must do is to inspire confidence when
the customer first enters it. The other software programs that I tried
fell way short. Now, with my new MIVA Merchant 5 store I am receiving
rave reviews! It inspires confidence because it looks professional, plus
it is easy to navigate.
Candy Blakeslee, Owner, Mom and Assististant, BestFriendsGeneralStore.com
Flexibility is the greatest advantage for a web design company. The page
templates let us control the design in a relatively straightforward way.
The add-on modules provide a lot of functionality at a very low price.
And there's always the option of developing custom modules.
Doreen Jeffers, iMarks Web Solutions
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