nsCommerceSpace Customer Reviews: Overview
Network Solutions has made quite a name for itself in the world of Internet marketing and with their ecommerce shopping cart, nsCommerceSpace, they take this reputation to the next level. They offer 3 affordable packages that come with a great list of features including Quickbooks™ integration, easy customization, and a variety of reporting tools to keep you focused on your ROI. From the nsCommerceSpace customer reviews below, you'll find that the broad feature set and the reputation of Network Solutions has helped earn it a customer score of 3.77 out of 5. Network Solutions ecommerce offerings have also earned a ZippyScore of 3.85 out of 5 because of the broad list of features for a low monthly fee. To learn more about the nsCommerceSpace, check out our nsCommerceSpace Review, shopping cart comparison chart, and read the Network Solutions ecommerce customer reviews below.
Network Solutions Ecommerce Customer Reviews (nsCommerceSpace Customer Reviews)
From joshua
As I've gotten some experience with the NSCommerce system I've been impressed. Perhaps that is because I have such low expectations based on my experience with other ecommerce packages, but NSCommerce comes very, very close to being what an out-of-the-box, hosted ecommerce system should be. It's relatively inexpensive, fully integrated with a merchant gateway, provides an easy to use interface, integrates well with Google Base, and has decent SEO tools built in.
Customer Rating: 4.5
From steve
What I like best is the quickness of it—not just speed itself, but the amount of steps it takes on checkout. Customers don't want to spend too much time online once they figure out what they want to buy. The nsCommerceSpace checkout process is rather quick, and you don't need as many pages to check out as some other carts." "I also like the ability to configure it to where we need it to be. There is some flexibility in product descriptions and other areas.
Customer Rating: 4.0
From gbfd
NS has the poorest after hours service and dealing with these sub standard outsource reps who do not understand english is infuriating! We pay for 24 hours service - what these clowns give is not service !
I would like to see who deals with NS site when it goes down in the wee hours of the morning...I am sure it is not these clowns!
Still dealing with call center and getting no where with them - I will be calling the administrative offices this morning!
Customer Rating: 1.0
From NotImpressed
I tested it out for a bit, but ultimately it just did not cut it for me. I had a few issues trying to work with customer service and get answers, so after a bit I just gave up and went with another ecom solution.
Customer Rating: 2.0
From Jonathan Bodda
The 24/7 customer support feature with Network Solutions "E-Commerce Web Sites" was all I needed to see to decide to use them. I'm glad I went on that fact alone because I have heard some horror stories about other shopping cart software. The main problem though is that when you talk to the tech team, you are clearly talking to a tech person. Yes, that sounds redundant, what I mean is that they don't really understand how urgent your issue is because for them its all about finding a bug and fixing it but with me as a retailer its about hitting that magic button that just makes everything work. So patience is needed sometimes when speaking to them, but if you get persistent, they do not push back and will pick up the pace when working with you.
Customer Rating: 4.5
From Joyce Migdal
Network Solutions obviously believes in their product since they usually offer a money back guarantee if you are unhappy. They also don't gouge you in other ways - transaction fees and things like that. So in the end, they get my confidence.
Customer Rating: 4.0
From Keith
I sprung for the Pro package and even paid extra for them to custom design my site. It looks beautiful and my customers must love it because my sales have almost doubled!
Customer Rating: 5.0
From "Has its Limits"
Integration with Quickbooks POS can be a bit tricky and at first didn't even work at all, this is because I went over their "product limit". If you have over 5000 products in your store, then consider a different solution because Network Solutions isn't it.
Customer Rating: 2.0
From "RE: Has its Limists"
I don't have any problems integrating with Quickbooks, but a friend told me that this was an issue with earlier versions of this shopping cart. I think that they've fixed the bug because my online store works perfectly with Quickbooks and I haven't had a problem since I started using Network Solutions in December of 2008.
Customer Rating: 5.0
From Mindy Beach
Honestly, I was pretty concerned when my business partner chose Network Solutions over X-Cart, which was what I wanted to go with. We'll still test out X-Cart for a future site just to compare, but I can say without a doubt that Network Solutions hasn't failed me at all as a shopping cart. They have great features, easy to contact customer support, and slick shopping cart designs.
Customer Rating: 4,5
From Nick
Great features and telephone support 24/7. It's worth the investment. Search and browse helped me better understand what products I should feature. PayPal integration helps my customers feel safe when making a purchase. Product reviews help me understand what I can improve on. This is more than a shopping cart its a complete ecommerce e-tail solution.
Customer Rating: 5.0
- No transaction fees
- Decent feature set for an entry level solution
- Fully customizable storefront design
- Costs more than comparable solutions
- Available templates are not well designed
