Volusion Customer Reviews: Overview
The Volusion "all-in-one" Shopping Cart Solution has been around since 1999 and has earned a reputation of success among many satisfied customers. This hosted shopping cart solution provides a robust feature set for a low monthly fee of $24.99 for 25 products up to $159.99 for unlimited products. Because Volusion has been in business for so long, they have been able to better understand the needs of merchants and the evolution of the ecommerce industry. This makes their ecommerce solution a coveted option for many merchants, which shows in the Volusion customer reviews below. See what customers have had to say about Volusion in the detailed Volusion reviews below, which have earned Volusion a customer score of 3.80 out fo 5!
Volusion Customer Reviews
From shoppingcartmarket
In terms of price and features, Volusion is very similar to BigCommerce. However, Volusion suffers from some minor problems that make it, overall, an inferior choice for most purposes.
Customer Rating: 2.0
From Anonymous
if you're looking for a company that can help you get your online business off the ground, then Volusion seems to be an optimal solution
Customer Rating: 4.0
From Guru
After using Volusion for a while I can say that it is the easiest to use of the ecommerce solutions that I have reviewed for my website. After playing with BigCommerce, CoreCommerce, Volusion, and osCommerce it seems to have the best way to go about changing the designs and other initial set up time. It took me about half an hour to have a relatively functional web store set up. The design interface is great as you can do many things on the front-end, for example you look at your homepage and if you see an image you don't like simply click on it while logged in as an administrator and change it to another option or upload your own image.
Customer Rating: 5.0
From RR
Volusion is yet another ecommerce solution within a burgeoning sector. Volusion offers some decent capabilities and is aimed primarily at ecommerce newbies. In addition, Volusion offers decent data protection, SEO, and smoothly integrates with popular social networking sites and accepts payments.
Customer Rating: 4.0
From GaryG
Overall I have been fairly happy, but have had a couple issues with their hosting now that they changed things up. If they can just minimize having hosting issues, then I think all the features they have will shine and bring in more people like me.
Customer Rating: 3.5
From "Very Pleased"
I am very pleased with the Volusion ecommerce solution, and have been impressed with how well my site has handled traffic during the last few years and the peak holiday season.
Customer Rating: 4.0
From Kal @ www.allivet.com
Volusion has the BEST off the shelf ecommerce software that I've ever seen. They have saved me tens of thousands of dollars and years of development. The people at Volusion are always professional and most importantly available when I needed them.
Customer Rating: 5.0
From JP @ www.hockeyshot.com
Volusion has helped us become a much more efficient online store and permit us to focus more on sales and marketing to grow our business. Since going with Volusion, our sales increased over 300%.
Customer Rating: 5.0
From Marko Laguahan
I am a developer and often suggest Volusion to my clients. Though I am not a customer myself, I can speak to the usability of the software since I set up for my clients. Honestly, its gonna put me out of business! Volusion is incredibly easy to use and provides all the features a merchant would need... they no longer need me to build out their stores for them! Biggest complaint is that they moved away from Rackspace hosting. Many of my clients have had issues with this as their stores are experiencing downtime for first time since I put their stores live years ago. Volusion is working to fix this though, and I assume in-house hosting will be better in long run.
Customer Rating: 3.5
From Nichia Chris
I’ve been with volusion for some time, and it’s becoming a very unreliable solution. Users are constantly complaining about site downtime, and support/customer relations just provide excuses and promises that are never met. Things have only been getting worse. They waited 2 years to do a feature release, and the features are a joke. They actually make the user forum private so that potential customers don’t see all of the user complaints about service and upgrades.
Customer Rating: 1.5
From Kyle @ www.hbsx.com
We chose Volusion over other shopping carts on the market because of the simplicity to setup the store – none of our staff had any real web experience. We evaluated other carts but without question Volusion was the easiest.
Customer Rating: 5.0
From Jones
We have been with Volusion since 06 and are so frustrated with their heavy handed programming changes, that without warning knock out our shipping systems, payment processing for international transactions and when queried – blank stares of the living dead.
Honestly, I used to be proud to have Volusion as my system but recently I’m getting the sense that everything is going to hell in a hand basket, turnovers, crashes, abrupt shifts in what works and what doesn’t work.
Customer Rating: 2.0
From Katherine @ www.pannadolce.com
Without Volusion, building a solid social networking following would not have been so easy. I never thought social networking tools would generate such a tangible dollar-value return. To our surprise, we have more fans and followers than many well-established restaurants and bakeries; this has generated significant returns and driven qualified leads to our site.
Customer Rating: 5.0
From Jordan @ www.dreammakergifts.com
Our favorite part of Volusion is their customer service. They have so many ways to be reached and they will literally stay on the phone with you until your problem is fully resolved. I credit their quick, friendly and reliable customer service for helping us launch within one month.
Customer Rating: 5.0
From Ray Child
The main reason for leaving Volusion is the lack of any meaningful feature enhancements in over 2 years. Everyone has basically caught up with them on features and their move move from rackspace hosting to their own Volusion data center and resulting down time I think will continue. I have lost faith in their ability to provide a stable selling environment with continual feature enhancements.
Customer Rating: 2.5
- PCI/CISP certified shopping cart
- 24/7/365 live phone support
- Free premium managed hosting
- 99% customer satisfaction rating
- No setup fees
- API access only on Gold and Platinum packages
